At Renon, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase through our website.
By using our website, creating an account, placing an order, subscribing to our newsletter, or otherwise providing your information to us, you acknowledge the practices described in this Privacy Policy.
This Privacy Policy applies to the Renon online store operated through renon.com and its associated Shopify e-commerce platform.
Throughout this Privacy Policy, the terms “Renon,” “we,” “us,” and “our” refer to Renon, while “you” or “your” refers to the visitor, customer, or user of our website.
We may collect personal information that you voluntarily provide when you use our website, including:
We do not intentionally collect sensitive personal information unless it is necessary for a specific service and permitted by applicable law.
When you browse our website, certain information may be collected automatically, including:
We may use your personal information for the following purposes:
Payments made through our website may be processed by third-party payment service providers.
Renon does not ordinarily store complete credit or debit card numbers on its own systems. Payment information may be securely processed by the relevant payment provider in accordance with its own privacy and security policies.
You should review the privacy policy of your selected payment provider for additional information regarding the processing of payment data.
We may share relevant personal information with trusted service providers when necessary to operate our business and provide services to you.
These may include:
We only provide third parties with information reasonably necessary for them to perform their services or fulfil the relevant legal or business purpose.
We do not sell your personal information to third parties.
Our online store is hosted and operated using Shopify's e-commerce platform. Shopify may process information relating to your use of our store, orders, payments, and other activities in accordance with its applicable policies.
Shopify may process information in countries outside the UAE where its services or service providers operate.
Our website may use cookies and similar technologies to provide essential website functionality and improve your browsing experience.
Cookies may be used to:
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.
If you subscribe to our newsletter or otherwise provide consent to receive promotional communications, we may send you information about:
You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link included in our marketing emails or by contacting us directly.
Transactional communications, such as order confirmations and delivery updates, may still be sent when necessary to complete your purchase or provide our services.
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, loss, misuse, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
You are responsible for keeping your account login credentials confidential and should notify us if you believe your account has been accessed without authorisation.
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including:
When personal information is no longer required, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable law.
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