At Renon, we want you to be satisfied with your purchase. If you have an issue with your order, please contact us as soon as possible.
Products may be returned within 7 days of delivery, provided they are unused, unopened, and in their original packaging.
Products that have been used, damaged, or are missing original packaging may not be eligible for return.
For hygiene and safety reasons, certain products may not be eligible for return once opened or used.
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and clear photos of the product and packaging.
Once the returned product is received and inspected, we will notify you whether your refund has been approved.
Approved refunds will be processed to the original payment method. Processing times may vary depending on your bank or payment provider.
Original shipping charges are generally non-refundable unless the product received was damaged, defective, or incorrect.
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